Retail Management

1. About Career

Do you like to work in shopping malls, outlets etc.? Are you good at organizing and planning things? If yes, you should consider a career in retail management.

Retail management is all about understanding the buying needs of the customer and helping them to purchase the desired product from the retailer. It is a process of achieving growth in sales & customer satisfaction by attaining a better understanding of the consumers of goods and services produced by the company. Retail management has reformed unorganized shopping place to organized shopping place.

Example: Hypercity, Big Bazar, Spencers, DMart are few retail chains in India.

2. Roles and Responsibilities of a Retail Management

• • Retail manager improves operational efficiency through optimizing the retail process.
  • Manage day to day store operations.
  • Provide seamless customer experience.
  • Achieve or exceed sales target.
  • Deal with customer queries and complaints.
  • Monitor stock level, pricing and new purchases.
  • Ensure compliance with health and safety legislation.
  • Prepare promotional materials, marketing materials and displays.
  • Prepare sales and revenue report and forecast.

3. Key Skills Required for Retail Management

• • Inventory Management
  • People Management
  • Customer Service
  • Organizational skills

4. Salary and Demand for Retail Management

• Demand is High for Retail Management.


• Salary levels are High for Retail Management. For fresher average salary is more than 5 Lacs.


• Fees levels of the course is Medium. To pursue this course student need to spend 3 to 4 Lakhs.


• Level of preparation for Retail Management is Medium. Students spend 1 Year. to prepare for entrance test of Retail Management.

Industry Demand